General Terms & Conditions

 

GENERAL TERMS & CONDITIONS

Foreword

Upon registering with this website
and clicking “I agree” you are agreeing to be bound by the following terms and conditions whilst using or
visiting any section of this website.

It’s important to
note that by clicking “I agree” when you register with the website, you are also agreeing to all additional
terms and conditions regarding promotions, bonuses and special offers. Details of this may be found on the
website or may be communicated to you as appropriate. Please note that if you do not agree with any of the terms
detailed in our terms and conditions pages then do not click “I agree” and do not continue to use the website in
any way including the use of downloadable software associated with the website.

Company Details

The Internet Site is owned and operated by Vega World Solutions (reg.
nr. 145012), situated at E-Commerce Park Vredenberg Curacao and its
wholly owned subsidiary Handfree Trading Limited (reg. nr. 370758)
situated at 6 Tassou Papadopoulou, Flat 22, Ag. Dometios, Nicosia,
2373, Cyprus, hereinafter referred to as "Vega World Solutions". The
Site is operated under Gaming Curacao Master License No. # 365/JAZ,
granted by the Government of Curacao.

The Site is operated under Master
License No. # 365/JA35Z, granted by the Government of Curacao.

Definitions

For the purpose of clarity, unless the context
clearly presents a different meaning, the following

words, phrases and terms should be
interpreted as listed below

    “Us” and “We”: Vega World Solutions.

    “Account”: A personal account opened by you on this website

    “Client”, “You” or “Player”: The person who has opened an
    account with this website in their name.

    “Game(s)”: Any and all games available on this website.

    “This Website”, “The Website”: This website and all websites
    which are connected with it. Also, the software and all through
    links or other access paths and the services which are available
    through such websites.

    “Governing Law” or “Applicable Law”: The Laws of Curacao.

    “Regulatory Authority”: Gaming Curacao.

    “Relatives”: Spouse, partner, parents, children and/or siblings.

    Software”: The software licensed by is including any and all
    programs and database or other derived content which requires
    download and allows you to participate in this website.

    “This Agreement”: All terms, conditions and clauses herein this
    document on this page.

General Terms and
Conditions

    General

      In the event of
      any issue or dispute with regards to the use of this website, service or software, the rules
      explained in these terms and conditions will be the official source of reference.

      It is possible
      that we may alter, end, add to or supplement these Terms and Conditions at any time of our
      choosing as we deem appropriate. It is the player’s responsibility to remain informed of the
      status of these terms with the most up to date version always being available on this website.

      In the event that
      there are differences between the Terms and Conditions across different languages, the English
      language version will be regarded as the most up to date document.

    Eligibility

      If you are under the age of 18 then you are not permitted to use this
      website. You must be of legal age with regards to your country’s
      national legislation to use this website.

    1. It is your responsibility to adhere to national legislation in your
      country. If you open an account in a prohibited country then we are not
      obligated to refund any funds you may have won or wagered in this
      instance.

    2. We do not allow employees, executives, managers, directors,
      agents, affiliated companies, providers or sellers of the Company to play
      at this website or use the website’s software during the term of their
      employment or time as an associate of the company. This extends to
      anyone who can be regarded as having insider information about the
      website. The clause also extends to relatives of these parties. The clause
      can only be lifted if there is written consent given from us. If this clause
      is broken at any time, then we will have no choice but to close the player
      account immediately and cancel payment on any gain. No refund of
      these funds will be given in this instance.

    3. Residents of the following countries are prohibited from using the
      Website, open accounts and/or use our services: Afghanistan, Albania,
      Algeria, Angola, Austria, Bulgaria, Cambodia, Curacao, Ecuador,
      France, Guyana, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel,
      Kuwait, Laos, Myanmar, Namibia, Netherlands, Nicaragua, North
      Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore,
      Sint Eustatius, Slovakia, South Korea, Spain, St. Maarten, Sudan, Syria,
      Taiwan, Uganda, Ukraine, United Kingdom, United States and its
      territories, Yemen, Zimbabwe.

    4. We reserve the right to refuse customers from any other countries
      over and above the aforementioned jurisdictions at our own discretion.

  1. Regardless of your jurisdiction, the casino is able to prevent any
    specific person from opening an account. Players are only ever
    prevented from opening an account in the event that there is genuine
    reason to do so.
  • The Player acknowledges that some games may not be available in
    all countries.

 

  • National Legislation Applicable to
    Players

    1. You accept and
      understand that it is your responsibility to ensure that you act within the laws of your
      respective national legislation when you use this website. You accept and understand that we are
      unable to provide you with legal advice or assurances and we take no responsibility in the event
      of players breaking the laws of their respective country. When you

      play the games on the website you confirm that you do not find the games to be offensive,
      unfair, objectionable or indecent.

    Account Registration

    1. To place a real money bet with
      the website, you have to open an account on the website.

    2. To register an account, you must provide your personal information including your name, date of
      birth, address, telephone number and email address. You must also confirm that you are over the
      age of 18.

    3. Your details must always be kept
      up to date.

    4. You cannot use someone else’s details. Any account must be opened using your own name and
      personal details.

    5. You are only
      allowed to open one account with the website. In the event that evidence of multi-accounting
      exists, we may decide to close all associated accounts and cancel all transactions. This
      includes blocking play and prize distribution.

    6. By registering an
      account, you agree that we can store and process your personal data in line with the privacy
      laws enforced by the Government of Curacao. All personal information is handled fairly and in
      line with our own privacy policy and in accordance with these T’s and C’s.

    Verification of Identity

    1. By registering
      an account with the website, you confirm that all information supplied to us is accurate and
      honest. If information you provide is found to be false then we may decide to cancel your
      account.

    2. We may take reasonable
      measures to verify your identity when it is necessary to do so.

    Misuse of this Website

    1. You can only use
      this website for means of recreation and entertainment. Any attempt to use the website for other
      means is prohibited.

    2. You can only
      deposit funds for the purpose of playing games on the website. Any suspicious use of this
      website will result in you being immediately reported to the relevant authority and may lead to
      us freezing the funds and closing the account.

    3. If a player or
      account holder misuses this website or its software in any way, we may decide to close and/or
      block your account until we fully resolve the matter.

    4. Using this website
      to transmit, store, publish or distribute any material which is in violation of any applicable
      law is prohibited. This includes material which infringes copyright, trademark, trade secret
      and/or any other intellectual property rights. This clause also includes the prohibition of
      using the website to transmit, store, publish or distribute material that is obscene, harmful to
      minors, harassment, defamatory or includes any illegal act whatsoever and also includes material
      that violates privacy and data laws, is fraudulent or breaches exchange control or gambling law.

    5. If we determine that you have attempted to defraud us in any way including our clients and our
      games through cheating, game manipulation or payment fraud or even if we suspect you of a
      fraudulent payment then we will take action including closing or suspending your account and to
      share this information and your identity with the relevant authorities in addition to other
      gaming establishments.

    Fraudulent Activity Including Money
    Laundering

    1. It is highly
      important to us to prevent the act of money laundering and to prevent the financing of terrorism
      through our system. We are fully committed to our duty to stop all serious crime being
      perpetrated through our systems.

    2. Players must
      operate within the laws of all relevant jurisdictions and legislation. That means that the
      players can not under any circumstances use this website for any unlawful purpose, including but
      not limited to fraudulent transactions.

    3. By using this
      website, you fully agree not to use this website in any way which directly or indirectly
      supports money laundering or the funding of terrorism. Any evidence which pertains to this on
      your account will lead to your details being passed to the relevant authorities in accordance
      especially with the anti-money laundering laws of the government of Curacao and throughout the
      EU.

    4. You fully agree
      that any funds you deposit on this website are not from any form of illegal source or are
      profits from a criminal act.

    5. We confirm that this website will
      do the following:

      1. Always
        keep a secure list of registered players.

      2. Take
        reasonable steps to confirm the identity of people registering to use this website.

      3. Retain identification documents and transactions system data in accordance with relevant
        laws and regulations.

      4. Always
        carefully and specifically examine complex and/or large transactions over the website to
        determine the possibility of sinister intent.

      5. Report any
        suspicion or evidence of money laundering or the funding of terrorism to the relevant
        authorities.

      6. Cooperate
        with relevant authorities bodies in order to help prevent and detect criminal activity.

      7. Never
        accept an account registration from an anonymous or fake person or accept wagers unless
        the identity of account owners can be reasonably established.

      8. Never accept physical
        money from players.

      9. If it becomes established that a player has provided us with false information then we
        will prevent an account from being opened. If the player has already opened an account,
        then we will immediately close it.

    6. You may be
      requested and agree to provide identifying personal documentation to aid the Casino in the
      fulfilment of its requirements. These documents include, but are not limited to a

      valid passport or other government issued identification document, proof of residence, and proof
      of ownership of financial accounts.

    Access to Accounts

    1. You will be able
      to access your account by providing your username and password. These will be chosen by you upon
      registration.

    2. It is your
      responsibility to ensure that your password is kept safe and secret at all times. Any log in
      using your username and password will be automatically assumed to be you. We will not be
      responsible for any third-party log ins and transactions as a result of a third party obtaining
      your password.

    3. We are not
      responsible if a player loses their log in details unless in the event that it’s due to the
      error of this website.

    4. You cannot
      transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer
      of any assets of value of any kind, including but not limited to ownership of accounts,
      winnings, deposits, bets, rights and/or claims in connection with these assets, legal,
      commercial, or otherwise. The prohibition on said transfers also includes however is not limited
      to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or
      gifting in cooperation with a fiduciary or any other third party, company, natural or legal
      individual, foundation and/or association in any way shape or form.

    Account Closure

    1. It is your right to close your
      account at any time. You must do this by contacting us and

      letting us know either through the “contact us” page or by email. We will respond as quickly as
      we can. You are responsible for your account until such a time as we can complete the closure of
      your account.

    2. If a player
      account is cancelled then the player will be permitted to withdraw any balance over and above
      the withdrawal fees. This is in line with our withdrawal policy.

    3. Account closure
      and Self Exclusion request is per brand only, closing account in Crazyno will not automatically
      terminate accounts in other brands from the same group. Each request will be handled separately
      by casino management. The casino is not responsible if you choose to open accounts in other
      brands/sites, or new accounts in the same with different details succeeding to play and deposit.

    4. The casino reserves the right not
      to refund such cases described in 9.3.

    Inactive Accounts

    1. Your account will
      be deemed inactive if it has not been accessed or a cash wager has not been placed for 365 days.

    2. If after 365 days since the last login, Crazyno is unable to contact you or no activity takes
      place on the account even after successfully contacting you, we reserve the right to charge an
      administrative fee of 5 GBP/EUR/USD/CHF 8 AUD, 7 CAD, 36 DKK, 55 NOK, 55 SEK or 100 ZAR per month.

    3. Before we start
      deducting this fee, we will use our full effort to contact you and let you know that your
      account has become inactive.

    4. We will stop
      deducting this fee once your account balance reaches zero.

    Your Balance

    1. Even though you
      will be able to deposit using the currency of your choice, your account balance will be held in
      Euros (€).

    2. There is no
      interest on accounts.

    Deposits

    1. We don’t accept
      physical money as payment however you will be able to use various payment methods to deposit.

    2. If internet
      gambling is illegal in your jurisdiction, then you are not permitted to deposit at this website.

    3. When you deposit
      funds, we will make those funds available to you within a 24-hour time period. This will be much
      earlier when it is possible. This time period does not include the time it takes for a payment
      provider or any financial institution to process the payment.

    4. We can adjust the maximum and minimum amount of funds that are able to be deposited at one time. The minimum deposit is 25 GBP/EUR/USD/CHF, 40 AUD, 35 CAD, 150 DKK, 250 NOK, 280 SEK or 500 ZAR. The maximum first time deposit of a player is 100 GBP/EUR/USD/CHF, 160 AUD, 140 CAD, 600 DKK, 1,000 NOK, 1,120 SEK or 2,000 ZAR.

    5. The name appearing
      on your credit card, payment card or any other payment method must match the name you gave on
      your account registration form.

    6. You can choose to
      use any currency to deposit to the website, this may however entail a conversion fee and the
      conversion rates between your currency and the amount of Euros credited to your account can
      vary. If the exchange rate changes between the times you open the cashier and submit the deposit
      then the exchange rate at time of submission will be used.

    7. We can request proof of payment
      to this website at any time of our choosing.

    8. We have several providers via whom we process payments. One of our providers is ICorpGlobal. In
      the case that your payment is processed through this solution the descriptor that will be shown
      on your bank statement is ICGHandfree359877153430

    Withdrawal policy

    1. So long as all
      terms and conditions are met, you are eligible to withdraw your balance at any time of your
      choosing in accordance with our withdrawal policy.

    2. The Casino will
      not charge any fees for withdrawals; however, all bank or payment processor fees will be borne
      by the player.

    3. The minimum withdrawal is 100 GBP/EUR/USD/CHF, 160 AUD, 140 CAD, 600 DKK, 1,000 NOK, 1,120 SEK or 2,000 ZAR. Any withdrawal of an amount lower than 100 GBP/EUR/USD/CHF, 160 AUD, 140 CAD, 600 DKK, 1,000 NOK, 1,120 SEK or 2,000 ZAR will be rejected,
      unless specified otherwise in the relevant bonus terms and conditions.

    4. Although we cannot be held liable for the length of time to process payments, we do aim to process withdrawal requests within 4 business days after verification of the requested documents. It may take up to 48 hours for your documents to be reviewed and verified.

    5. In the event that
      we do not have a verification of your identity including age, location and phone number, we will
      be able to decline withdrawals. You can provide us with identification documents or other proof
      of identity to resolve this. We may ask you for specific proof of identification depending on
      your local legislation.

    6. We can only pay
      out to an account registered to the same name and address as your account with the casino.

    7. When we payout, we
      will payout to the same route which the funds came to us from up until the value of the deposit.
      Funds in addition to this amount can be paid out to a withdrawal method owned by the player and
      registered on the account. The casino may decide which withdrawal methods are eligible for use.

    8. Where deposits
      have been made in a currency other than Euros, withdrawals can be made in a combination of both
      currencies. We may charge a conversion fee for this service in certain circumstances.

    9. Withdrawals of funds that were
      not played even once fall under the REFUNDS policy.

    10. It is the responsibility of the player to follow all tax laws in their county with regards to
      any winnings achieved on this website.

    11. Players can withdraw a maximum of 1,000 GBP/EUR/USD/CHF 1,500 AUD, 1,400 CAD, 7,400 DKK, 11,500 NOK, 11,500 SEK or 20,000 ZAR in 30 days period. Our Loyal Customers could contact support to raise this limit on [email protected]. Withdrawal requests in excess of this sum will be declined for winnings made without the use of bonuses (promotional or otherwise).

    12. If a player
      chooses to send us a fax copy of a transfer receipt relating to a postal order or bank transfer
      then the date on the document must match the date of payment in to this websites account
      otherwise the player will not be able to withdraw any wins.

    Promotions and Bonuses

    1. This website or
      third parties may offer you promotions, competitions and/or additional enhancements to your
      deposits.

    2. By participating
      in any promotional event, you accept the terms and conditions connected to it. You can access
      these terms either in our correspondence with you or in the “Bonus Terms & Conditions”
      section of this website. We may change these terms so make sure that you keep up to date with
      the terms as it is the responsibility of the player to be aware of updated terms.

    3. If we have a
      reasonable suspicion that you have committed or attempted to commit bonus abuse, either on your
      own or as part of a group, we reserve the right to:

        forfeit the bonus and any
        winnings from that bonus

        revoke,
        deny, or withdraw a bonus offer from you

        block
        any access to particular products

        exclude
        you from using bonuses on these products

        exclude
        you from any future promotional offers

        terminate your account with immediate effect.

    4. “Bonus Abuse” includes, but is
      not limited to:

        breach of terms and
        conditions of a bonus, free spins or any other promotional offer.

        the
        opening of multiple accounts to claim multiple bonuses.

        the use
        of bonus funds purely to progress through the bonus stages of a game.

    Refunds

    Any funds deposited must
    be utilised for the placing of bets. For withdrawals of funds that have not been fully put into play we
    reserve the right to charge a fee amounting to our own costs (including the cost of the deposits). This
    starts at a minimum fee of 5 GBP/EUR/USD/CHF 8 AUD, 7 CAD, 36 DKK, 55 NOK, 55 SEK or 100 ZAR or 3% of the deposit amount.

    Betting Rules

    1. The casino expects you to follow
      the rules of each game while playing at the casino.

    2. If a player attempts to gain an unfair advantage over the casino by using gaming strategies such
      as ‘Martingale’ and it is reasonably evident, then the casino will take action including the
      confiscation of winnings and bonuses.

    3. When a player
      receives a bonus, additional betting rules may be applied. These are defined in the Bonus and
      Promotion Terms and Conditions or are defined in the specific terms and conditions of that
      promotion.

    Responsible Gambling

    1. We provide a
      voluntary service which players can use to restrict or close their account and/or limit their
      ability to place bets. To find out more about this service, please contact support.

    2. To use our
      self-exclusion option
      please call us or send an email to [email protected] with details of the account you
      wish to exclude and the period that you wish the self-exclusion to apply. If a specific period
      is not given, we will exclude you for the minimum duration.

    3. We will always try
      to implement your voluntary limiting request within as short a time as possible. If you choose
      to use this website before this request has been implemented then we take no responsibility for
      any funds that you may lose as a result.

    4. You accept that
      exclusion and limits are set on an account-by-account basis and that if you have accounts on
      another casino we own, then you must set each account accordingly.

    Game Cancellation

    1. In special
      circumstances we may cancel any of our games during and/or before their commencement.

    2. In the event that
      a game is cancelled before the start of that game is announced on this website then any buy-in
      or entry fee will be returned to the player’s account.

    3. In the event
      that a game is cancelled during play, after it has started and before the outcome of the game
      has been determined due to technical or any other reason then the players bet will be returned
      to their account.

    Game Results

    1. Once the outcome
      of a game has been determined then the result cannot be changed or cancelled.

    2. Winnings will be credited to the
      Account following confirmation of the final result.

    3. For a game to be verified as won, it must be listed on our server. We do not accept screenshot
      or printout as proof of game results.

    4. In the event that
      a conflict arises where the result of a game displayed on this website is different than the
      information held in our servers then you accept that the information held by us on our server
      takes precedence. You accept that any case in which this occurs will be resolved only by the
      checking of information held in our server. The results of checking this information are
      completely binding.

    Customer Support and Complaints

    1. If players have an
      issue which requires our attention, they can contact us through either the contact us page in
      the help centre or by contacting the live chat support. We take complaints seriously and will do
      our best to resolve all complaints as quickly as possible. We do strive to offer players the
      most accurate information possible however, where conflicting information is given by our
      operators which contradicts this agreement then this agreement will take precedence. Hence, any
      issue will ultimately be resolved using the information in this agreement.

    2. Complaints with
      regard to the operation of games should be relayed to us before a player plays the game.

    3. You, the player
      and/or client accept that a complaint made more than 21 days after the transaction that it
      describes will not be taken in to consideration and will not be given value.

    4. Any claims or
      disputes referencing specific games will only be considered if the game is directly registered
      in the database files or records of the company.

    5. We are not in any
      way responsible for any investigation involving a complaint from one player against another for
      any reason.

    6. We will always aim
      to act against any person we suspect of illicit or abusive behaviour or any other actions that
      we feel wants to violate the spirit of this agreement.

    7. The
      Client may further
      address their complaints via E-mail to [email protected].

    Errors

    In the event that funds
    are added to a players account in error it is the responsibility of the player to notify us. Any
    subsequent winnings will be returned to us immediately in the event that such winnings are as a direct
    result of the error.

    Financial Information and/or Documents

    We guarantee the security
    of financial information and documents that are related directly between the client, us and relevant tax
    authorities.

    Software, End-User License

    1. When you play on
      this website you are granted a personal non-exclusive, non-transferable license to use the
      software on this website according to the agreement as defined in these terms and conditions.

    2. The player will
      not do anything or commit any act which may damage the reputation of this website. The player
      accepts that the use of this website and software is at their discretion and risk.

    3. You accept that we
      will take proportionate measures to detect if you are using software programs which give you an
      unfair advantage over the casino or other players. This includes the use of artificial
      intelligence software. You accept that we may scan the list of running programs on your computer
      to establish that you are or are not using such software.

    4. Any player who is
      suspected of using artificial intelligence software as mentioned in the previous clause will be
      acted upon correctly. In this situation we may cancel and/or block the account of any person
      suspected of such activities.

    True Random Number Generator

    You accept that every game
    and the result and/or outcome of every game is decided by the True Random Number Generator (“TRNG”). The
    Client accepts and agrees that the true random number generator ("TRNG") determines the
    outcome of every Game.

    Software Interruption

    When a case of software
    interruption occurs, for whatever reason. We may request you to provide a screenshot in order to prove
    the disruption where we cannot detect it on our server.

    Website Interruption

    When it is necessary, we
    may, at any time, interrupt the operation of this website for any reason we deem appropriate. This
    includes failure of the website due to viruses or any other malfunction.

    Disclaimer &
    Limitation of Liability Warranties, Representations and Disclaimers

    1. It is hereby being specified that we make no representation, pledge or warranty (either explicit
      or implicit, including but not limited to warranties for accuracy, fitness of purposes or
      non-infringement) that the content of these T&Cs is accurate and/or suitable for any
      particular purpose other than in so far as those warranties which cannot be expressly excluded
      under the governing law of these T&Cs.

    2. You accept that
      the use of this website is completely at your discretion and risk. The Internet Site, its
      content and the system therein are provided on an ‘as is’ basis with no warranties, assurances,
      engagements, or any declaration, explicit or implied, legal or other. We hereby exclude all
      terms, conditions, and warranties explicit or implied, including but not limited to implied
      warranties, commercial conditions, and or matters of satisfactory quality, ability and
      adaptability to a specific end, completion or precision of services and of the Internet Site in
      respect to the failure to respect governing rules and laws.

    3. We do not
      guarantee that the services or the Internet Site are authorized, and that the operation will
      fully satisfy the Client, that it is entirely secure and exempt from error, that it is updated
      regularly, that any software defect is regularly corrected, that it is uninterrupted, that the
      services or the Internet Site are virus or bug free, or that they are continually operational,
      that they are adequate, that the material is reliable, or that all other information obtained by
      way of the service or that all results are adequate and reliable.

    Loss or Damage

    1. You accept that we
      are not responsible for any loss or indirect/direct damage that you or a third party suffers as
      a result of your use of this website. This includes any loss whatsoever suffered by you or a
      third party by using this website.

    2. No responsibility
      is acknowledged or accepted by us with regards to the previous clause, and the following
      matters:

      1. Mistake(s), misprint(s), misinterpretation(s), mishearing(s), misreading(s),
        mistranslation(s), spelling mistake(s), fault(s) in reading, transaction error(s),
        technical hazard(s), registration error(s), manifest error(s), Force(s) Majeure and/or
        any other similar mistake(s)/error(s).

      2. Violation of Company
        rules.

      3. Criminal
        actions.

      4. Advice
        that is in any form provided by us.

      5. Financial risk and loss, including, but not limited to variances in exchange rates.

      6. Legal
        actions and/or other actions.

      7. Loss or damage that you or a third party might have suffered as a result of your use or
        their use of the Internet Site, its content or that of any link or website suggested by
        us.

      8. Loss or
        damage that you or a third party might have suffered as a result of any modification,
        suspension or interruption of the Internet Site.

      9. Loss or
        damage, including but not limited to a loss of profit, as a result of improper
        functioning of the Internet Site, any delay, interruption, transmission, loss or
        corruption of data, improper functioning of the means of communication. In the event
        that the malfunction of the Internet Site results in profit, whether it be collected or
        credited to an Account, we may take action to claim all gains that you may have
        benefited from as a result of one of those malfunctions, and you would be obliged to
        immediately reimburse us the amount collected and to inform us of the malfunction. In
        this situation we may deduct from your Account an amount equal to that which you may
        have received in error.

      10. Criminal
        use of the Internet Site or of its content by any person, of a defect, or omission or of
        any other factor beyond our control.

      11. Any use
        made of the Internet Site due to someone else accessing the private areas requiring
        Login and Password using a Player’s Login and Password details.

      12. In case of
        issues in the system or in the means of communication, due to viruses or bugs, any
        damage, costs, expenses, losses, or claims brought about by said issues.

      13. Any
        action taken by an internet provider which you have used to access this website. We will
        not be involved in any conflict between a player and their internet provider. Any such
        conflict will not affect a player’s obligations under this agreement in any way.

      14. Any claim,
        complaint or issue that occurs due to another player posting material on the website.

      15. Any damage
        or loss suffered by the Client due to forced majeure which is beyond our control.

    3. You accept that
      you cannot hold the company liable for any and all costs, expenses, liabilities and/or damages
      arising as a result of the Player using this website, the Player using any of the materials
      obtained from the Internet Site, the Player’s participation in the Games, the

      Player’s
      acceptance of any prizes and/or winnings; and/or the Player’s use of the Software, whether this
      has been downloaded from the Internet Site or through any other means.

    4. You accept that
      you cannot hold the company liable for costs, expenses, liabilities and/or damages arising as a
      result of any legal action taken by or against the Player due to his use of this website which
      actions may include, but not be limited to, actions due to the illegality of online wagering
      within the Player’s jurisdiction.

    Limitation of Liability
    before a Court of Law

    If for any reason, we are
    found to be liable by a court of law or any other relevant authority with legal jurisdiction over the
    company, then the sum we are liable for is strictly limited to the net winnings accumulated by that
    particular player in that calendar year. Alternatively, when it is applicable, the amount of funds
    recorded in the account or the amount transferred in to or out of the account. Whichever amount is
    lesser is the amount that will be taken to be relevant.

    Term and Cancellation

    1. As soon as you
      click “I agree”, this agreement is immediately effective. It is valid until it is cancelled as
      per the conditions within this agreement.

    2. It is your right
      to cancel this agreement at any time you deem necessary. This is under the condition that you
      have no outstanding amounts with us at the time of cancelation request. The agreement is only
      considered to be cancelled once you have received written confirmation from us detailing the
      cancellation. Once this has been provided then it is your responsibility to erase our software
      from your computer and to cease using the service in all of its forms. You must also destroy any
      documentation related to this website that is under your power and/or control.

    3. We can cancel this
      agreement at any time by giving you or attempting to give you notice by contacting you at the
      email address you provided us with.

    4. As soon as this
      agreement is cancelled, we are legally obliged to reimburse any funds owed to you by us after
      deducting any funds owed to us by you, for whatever reason. If an account has been closed and
      agreement terminated due to a failed security review, then we will consider any funds held in
      the account to be forfeited.

    5. Obligations
      between parties of this agreement will be deemed void upon termination of this agreement unless
      any rights or obligations were accepted additionally as part of an agreement including the
      termination of this agreement.

    Miscellaneous Provisions, Intellectual
    Property

    1. The Internet
      Site is intended solely for personal and non-commercial use by Clients. In any event, no one is
      authorized to copy, modify, tamper with, distribute, transmit, display, reproduce, transfer,
      upload, download or otherwise alter the content of this website.

    2. Unauthorized
      downloading or copying of material within this website including the website may be considered
      as a violation of applicable intellectual property rights within the European Union.

    Type of Relationship

    This agreement does not
    form a joint venture, partnership or agency between the player and the company.

    Breach of Agreement

    1. In accepting the
      terms of this Agreement, you are bound to integrally indemnify us, to defend us and to exonerate
      us, on demand of any complaint, responsibility, damage, loss, cost or expense, including, but
      not limited to, all legal or other fees that we shall bear as a result of breach of this
      Agreement, a violation of these T&Cs, laws, rules and or rights or of those of a third
      party, to any use of the service and/or Software with your Login and Password, whether it be
      with your knowledge or without it, as well as any acceptance of profit on your part.

    2. Should a claim,
      for whatever reason, be brought against us as a result of your actions you will hold us harmless
      from and against all damages, losses and expenses related to such claim.

    3. If you do not
      comply with any of the conditions in this agreement and/or if we suspect that you are not
      adhering to the agreement then we may act in any combination of the following that we reasonably
      deem necessary:

        Block all
        of your Accounts and possibly take legal action against you depending on the severity of
        the situation.

        Withhold all and/or any
        deposits and/or winnings due to you by us.

        Take necessary action as is allowed by the relevant law to have the Company indemnified.

    Legal Compliance

    Players are strongly
    advised to comply with their local legislation which is the law of the nation they are
    resident/domiciled in. We accept no responsibility for the actions taken against a player by a relevant
    authority.

    Law & Forum and/or community

    This agreement is governed
    by and created in accordance with the laws of the country of Cyprus. The player submits to the exclusive
    jurisdiction of the courts of Curacao to for settlement of any and all disputes arising from or out of
    this agreement. This agreement is not governed by the United Nations (UN) Convention on Contracts for
    the International Sale of Goods, the application of which is expressly excluded.

    Severability

    If any provision within
    this agreement is held by a relevant court of law or other relevant authority to be void or
    unenforceable then the remainder of this agreement will remain strictly valid and enforced including the
    remainder of the affected provision of this agreement.

    Headings and
    Interpretation

    1. The headings
      within this agreement are intended to provide clarity when navigating the agreement and are not
      to be taken as a means of interpretation.

    2. Singular and
      Plural words in this agreement are to be interpreted in both singular and plural.

    Waiver

In the event that the company
provides a waiver of any breach by any client of any provision within this agreement, any subsequent breach will
not be considered under any such waiver.

This Agreement is considered
signed and approved By

Vega World Solution And

The Client/Player

You can download a copy of these terms here (If your download doesn't start, open the link in window tab)

Crazyno is operated in Mexico by MAD ENTERTAINMENT SA de CV. is licensed and regulated by the General Directorate of Games and Sweepstakes, with permit number DGAJS/SCEVF/P-08/2005. Crazyno is a brand managed by VWS N.V., 145012. Located at Abram Verstraat 9, Curacao and regulated by Curacao, license GLH-OCCHKTW0710052017